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For The Return Policy

PLEASE LOOK ON THE OPPOSITE SIDE OF THE DELEVIRY NOTE FOR THE RETURN POLICY.

You can return any item from this order within 28 days of despatch date. Please note, we DO NOT accept embroidered items back. Please read the ‘returns information’ before sending items back.

Returns Information

If for any reason you’re not totally satisfied with any part of your order, simply send it back to us within 28 days of despatch date. All we ask is that you return it with the returns note included and in the same condition as when it arrived.

Refunds

A refund can be given within 10 days of us receiving your return and will be made via your original payment method.

A refund will not be given if:

1. Items are returned later than the specified returns date (unless faulty).

2. Your items have been personalised as requested.

3. The item is returned without the correct paperwork for us to process the return/refund.

4. Items have been worn, washed, damaged or altered in any way.

If your item is faulty or has been incorrectly personalised:

Please call us on 01902 354526 to discuss this with a member of the team or emailsales@hard-edge.co.uk.

Exchanges

We know you need your workwear/uniform as quickly as possible, so if you require a replacement item in exchange, please re-order with us at sales@hard-edge.co.uk or call us on 01902 354526

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